At Lighter Dawn Hypnotherapy, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site.
How Do We Use the Information We Collect?
When you become a registered member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender and date of birth. This information will never be sold, given, rented or traded to others for purposes other than order fulfillment.
Your demographic information (gender, date of birth, etc.) will be used for several security purposes to ensure identification and for monitoring of our ongoing services.
Refer-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We do not store this information and use it for the sole purpose of sending this one-time email.
Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to any personally identifiable information.
Site Security
Lighter Dawn Hypnotherapy takes your personal information very seriously. Access to member information is limited and our Web security is continuously reviewed.
Correcting/Updating Your Personal Information
After becoming a registered member you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your ID, password and birth date when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'My Account' section, or the 'Contact Us' section.
Links To Other Sites
This Web site may contain links to other Web sites. Please note that when you click on one of these links, you may be leaving the http://www.lighterdawn.co.uk/ website and enter another linked site. Please remember that these sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.
Communication
From time to time we may send out email messages alerting you to new product availability, for feedback purposes or to inform you of promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) for delivery purposes, 3) for administrative purposes or 4) regarding members subscription to our newsletter. Administrative e-mails will not contain promotional materials. If you choose to receive our Newsletters, they will contain promotional materials from us. Please note we will never ask for your ID or your password via email, if you receive any such email requesting this please do not respond to it and contact us immediately to verify.
Legal Disclaimer
Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site or governed by UK law.
Supplementation
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this to make sure that our members receive the order and to lower costs associated with our products. We will always attempt to contact you before doing this. Please ensure that you have completed all neccesary information at all times.
Contests
Periodically, contests are run on our site. Sometimes these contests may be sponsored by our customers. At the time of entry, you may decide if you wish to have your name and region posted on our site if you are the winner, or alternatively; just your initials and region. Winner’s names are NEVER shared with our customers without their consent.
Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.
Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy - or anything else you might want to talk about. Please find our contact details on the contact us page.
